1044 - Authenticity, Ambiguity & Empathy

Elliott Masie’s Learning TRENDS - May 29, 2020
#1,044 Updates on Learning, Business & Technology Since 1997
58,739 Readers - www.masie.com - The MASIE Center

3 Words: Authenticity, Ambiguity & Empathy!

Dear Learning TRENDS Colleagues:

There are 3 words that are so important as we look at learning and leadership during these difficult times:

Authenticity!

Ambiguity!

Empathy!

Over the next week, consider how our leaders in our organizations and communities can demonstrate Authenticity, openly handle the Ambiguity of the the pandemic, and weave Empathy into our communications, plans, and engagement. 

And, we would love to have you and your colleagues spend an hour with several learning leaders and Broadway stars today:

Empathy CONCERT & Perspectives
Friday, May 29th - 4 pm to 5 pm EDT
https://www.masie.com/empathy529

Join Comcast’s Learning Leader Shawna Erdmann, Emergency Room Physician and Medical Simulation Leader Dr. Jane Kim, plus three amazing Broadway Stars: Declan Bennett (Once, American Idiot), Isabelle McCalla (Aladdin, The Prom), and my co-host Telly Leung (Allegiance, Glee, Rent, and Wicked). Reserve a free space: https://www.masie.com/empathy529

Yours in learning, 

Elliott Masie
Email: emasie@masie.com
Twitter: @emasie 
Website: http://www.masie.com

Learning TRENDS is produced by The MASIE Center.  95 Washington Street, Saratoga Springs, NY 12866

Memorial Day in the Pandemic

Memorial Day will be different in the Pandemic.

We have much to honor! And, much to celebrate!

Come to our Empathy CONCERT on Friday, May 22nd from 4 pm to 5 pm EDT. Together, let us honor and celebrate those working from home, those working on the frontline of service, and those who are looking for their next jobs. Let us also honor and celebrate a weekend that might be a bit different from past Memorial Days.

We will share songs, conversations about Memorial Day traditions, and perspectives about empathy and learning during this uplifting, hour-long concert.

Featuring:

• Mandy Gonzalez (Star of Hamilton, In the Heights, Wicked, Lennon, Aida, and more!)
• Thor Flosason, Sr. Director Global Learning Development at The Kellogg Company
• Raymond J. Lee (Aladdin, Groundhog Day, Anything Goes, Mamma Mia!, and more!)
• Telly Leung (Star of Aladdin, Rent, Wicked, Allegiance, Godspell and television’s Glee)
• Elliott Masie, Chair, The Learning CONSORTIUM & CEO, The MASIE Center

We will also look at how the Pandemic has changed and will continue to change many important days and celebrations. 

Let’s start the Memorial Day Weekend together on Friday afternoon, May 22nd from 4 pm to 5 pm EDT! Reserve a free space at: http://www.masie.com/empathy522

Yours in learning, 

Elliott Masie
Email: emasie@masie.com
Twitter: @emasie 
Website: http://www.masie.com

Learning TRENDS is produced by The MASIE Center.  95 Washington Street, Saratoga Springs, NY 12866

1043 - User Content, Re-Boarding Briefing, and Hamilton Star in Empathy Concert

Elliott Masie’s Learning TRENDS - May 19, 2020
#1,043 Updates on Learning, Business & Technology Since 1997
58,721 Readers - www.masie.com - The MASIE Center

1. User Content: Surges, Content & Formats.
2. Re-Boarding Readiness Briefing - Invite for May 20.
3. Hamilton Star in Empathy CONCERT - Invite for May 22.

1. User Content: Surges, Content & Formats. We have seen a radical surge in the amount and diversity of User Content that has been requested and deployed during the Pandemic. Here are 4 suggestions from my interviews with learning leaders about how they are optimizing User Content:

* Internal Branding for User Content: Examples - “From the Field” or “ACME’s Knowledge Exchange”.
* Format Visually with Levels of Approval: Use a logo that might indicate it is User Content, along with a date and indicator of level of internal review or approval.
* Tags and Curate: Add tags to make it ready to be curated by other users. Start to design a User “Taxonomy” with easy-to-add hashtags that allow content to be discovered.
* Revise and Remove Options: Some User Content may suddenly be out of date or out of compliance. Find an easy way for other employees to indicate that User Content should be reviewed, edited, or removed.

2. Re-Boarding Readiness Briefing:  

Wednesday, May 20th @ 3:00pm - 4:00 pm (EDT)

Elliott Masie will lead an interactive briefing, focused on strategies to provide “Re-Boarding” and build readiness for the various futures of your workforce and employees:

• Employees Returning to the Workplace.         
• Employees Required to Continue Working from Home.        
• Employees Shifted to Brand New Roles.         
• Employees Facing Termination or Furlough.         

Reserve a free space https://www.masie.com/reboarding520

3. Empathy CONCERT - with Kellogg’s Learning Leader & Hamilton Star

Empathy CONCERT & Perspectives
Friday, May 22nd - 4 pm to 5 pm EDT
http://www.masie.com/empathy522

Join Kellogg’s Learning Leader Thor Flosason, Mandy Gonzalez (Hamilton), Raymond J. Lee (Groundhog Day), and my co-host Telly Leung (star of Aladdin). Reserve a free space:  http://www.masie.com/empathy522

Yours in learning, 

Elliott Masie
Email: emasie@masie.com
Twitter: @emasie 
Website: http://www.masie.com

Learning TRENDS is produced by The MASIE Center.  95 Washington Street, Saratoga Springs, NY 12866

1042 - Additional Skills for Learning; Mount Sinai CLO; Eating Shifts While Sheltered

Elliott Masie’s Learning TRENDS - May 15, 2020
#1,042 Updates on Learning, Business & Technology Since 1997
58,713 Readers - www.masie.com - The MASIE Center

1. Additional Skills for Learning Professionals.
2. Eating and Food in the Pandemic.
3. Mount Sinai CLO Interviewed on Empathy Concert.

1. Additional Skills for Learning Professionals: I have chatted with over 70 senior learning leaders in the past few weeks about the added skills that we will need in this difficult time and preparing for varied levels of Re-Boarding:

• Safety, Health & Social Distance Workplaces: Engaged in re-designing the workplace and addressing safety, health and social distancing approaches for current and new employees.​
• Peer Content Design Assistance: Millions have been using Zoom, Teams and Webex for rapidly delivering content to the distributed workforce. Now, let’s add Design Assistance to evolve the content and distribution.
• Skill Mapping for Departing Employees: How can organizations give departing workers (terminated or furloughed) a “skill map” that will assist them in finding their next job or role.

More to follow in the coming weeks. Add your name to the Re-Boarding Project distribution list - http://www.masie.com/reboardinglist 

2. Food and Eating in the Pandemic: It is interesting to chat with people about how their food and eating patterns have changed. Some have lost weight, others have added some pounds and many (including myself) have been cooking way more than before we sheltered in place.

I am delighted that today, one of the artists on our Empathy Concert is Jessica Vosk. She is a star of many Broadway shows, including Wicked. And, she has chosen to perform “What Baking Can Do”, a wonderful song about food from the show Waitress. We will be doing a global poll on culinary changes during the show. Details below!

3. Mount Sinai CLO Interviewed on Empathy Concert: Friday, May 15th at 4 pm EDT. We are honored to feature Diane Adams, the Chief Learning Officer of Mount Sinai Health System. Their nurses, doctors and health care professionals have been on the front line of Coronavirus care. Diane will share the role of support and empathy by learning professionals.

Our Friday weekly Empathy Concert has been viewed over the past five weeks by over 10,000 learning colleagues and I would love to have you join us this week: Friday, May 15th from 4 pm to 5 pm. We will also feature four Broadway stars and singers including: Jessica Vosk (Bridges of Madison County), Marcus Paul James (Ain’t Too Proud), Melinda Doolittle (American Idol) and my co-host, Telly Leung (Aladdin & Rent). Reserve a free space: http://www.masie.com/empathy515

Yours in learning, 

Elliott Masie
Email: emasie@masie.com
Twitter: @emasie 
Website: http://www.masie.com

Learning TRENDS is produced by The MASIE Center.  95 Washington Street, Saratoga Springs, NY 12866

1041 - Elliott Turns 70, Empathy Concert, and Re-Boarding Project

Elliott Masie’s Learning TRENDS - May 12, 2020
#1,041 Updates on Learning, Business & Technology Since 1997
58,699 Readers - www.masie.com - The MASIE Center

1. Elliott Turns 70 in the Pandemic - Let’s Connect.
2. Re-Boarding Project Launched.
3. Empathy Concert: Friday, May 15th.

1. Elliott Turns 70 in the Pandemic - Let’s Connect: Tomorrow, May 13th, is my 70th Birthday. It is strange and different to have a big birthday in the midst of this Pandemic: sheltered at home and also connected to thousands of learning and business colleagues around the world.  

If you can, join me for an Interactive Birthday Interview. I’ll be reflecting on turning 70 in this moment and also pondering the chapters ahead. Reserve a space at http://www.masie.com/elliott70

2. Re-Boarding Project Launched: In the months and years ahead, tens of millions of people will be “Re-Boarding” as work, the workplace, the workforce, and the economy evolve and change. The Learning CONSORTIUM, in partnership with learning organizations, foundations, and colleagues around the world, is dedicating the “Re-Boarding Project” to support needs of:

* Employees Returning to a Changed Offfice/Work Setting.
* Employees Required to Continue Work from Home.
* Employees with Radically Changed Roles at Work.
* Employees Unemployed after Termination/Bankruptcy.

The Re-Boarding Project will focus on these (and other) needs for Re-Boarding in the immediate future. If you would like to be on the distribution list for the Re-Boarding Project or to volunteer in this effort, fill out this quick survey at: http://www.masie.com/reboardinglist 

Empathy CONCERT
Friday, May 15th - 4 pm to 5 pm EDT
http://www.masie.com/empathy515

3. Empathy Concert: Our Friday weekly Empathy Concert has been viewed over the past five weeks by over 10,000 learning colleagues and I would love to have you join us this week: Friday, May 15th from 4 pm to 5 pm EDT. This will be an upbeat and focused hour with the Chief Learning Officer from Mount Sinai Hospital detailing empathy dimensions of frontline health care in the Pandemic.  

We will feature amazing Broadway singers including Jessica Vosk (who went from a career in financial services to playing Elphaba in Wicked), Melinda Doolittle, and my co-host Telly Leung. Join us Friday, May 15th from 4 PM to 5 PM EDT. Reserve a free space: http://www.masie.com/empathy515

Yours in learning, 

Elliott Masie
Email: emasie@masie.com
Twitter: @emasie 
Website: http://www.masie.com

Learning TRENDS is produced by The MASIE Center.  95 Washington Street, Saratoga Springs, NY 12866

1040 - Re-Boarding Readiness and Empathy: Concert Friday at 4 PM EDT

Elliott Masie’s Learning TRENDS - May 8, 2020
#1,040 Updates on Learning, Business & Technology Since 1997
58,695 Readers - www.masie.com - The MASIE Center

Re-Boarding Readiness & Empathy CONCERT
Friday, May 8th - 4 pm to 5 pm EDT
Reserve a Free Space: http://www.masie.com/empathy508

Organizations around the United States and around the globe are facing strategic decisions about when and how to “Re-Board” the workplace. The workplace, the workforce, the marketplace, roles, and health rules are shifting.

My weekly Friday Empathy Concert has been viewed over the past five weeks by over 10,000 learning colleagues and I would love to have you join us today, Friday, May 8th from 4pm to 5pm EDT. This will be an upbeat and focused hour with a Senior Learning Leader detailing her organization’s Re-Boarding Readiness plans. And, we have 4 amazing Broadway stars who will bring music to inspire our field. One of them was infected with the Coronavirus and will share the diversity dimensions of the Pandemic.

So, this afternoon, I will be hosting “Empathy Concert & Perspectives”. We will feature Jackie Sweeney, Director of Leadership & Organizational Development at Textron talking about Re-Boarding, plus 4 amazing Broadway singers including Hunter Parrish, Tamyra Gray, Michael McElroy, and Telly Leung.  

Friday, May 8th from 4 PM to 5 PM EDT 
Reserve a free space: http://www.masie.com/empathy508

Yours in learning, 

Elliott Masie
Email: emasie@masie.com
Twitter: @emasie 
Website: http://www.masie.com

Learning TRENDS is produced by The MASIE Center.  95 Washington Street, Saratoga Springs, NY 12866

1039 - Producing a Media Learning Event from My Living Room

Elliott Masie’s Learning TRENDS - May 1, 2020
#1,039 Updates on Learning, Business & Technology Since 1997
58,683 Readers - www.masie.com - The MASIE Center

Producing a Media Event from My Home Office!

Blending 6 guests, from Chief Learning Officers to Broadway Singers, with Interactive Polls from a corner of a room at my home.

Learning TRENDS colleagues have asked how we are producing learning events with thousands of real-time participants, distributed CLO’s, and songs from Broadway stars in this “work from home” environment.

I took a picture of what my corner desk looks like when we blend Zoom participants from around the world with panelists and artists from their laptops in apartments and homes with varied bandwidth.

Notice the lights and microphones to make me look decent. These are $100 lights that take about 10 pounds and 10 years off my image. Then, the microphones are used for different audio or podcasting elements. I have two screens, one of them on an iPad, to provide a backup in emergencies.

Several of my MASIE Center staff have been working from home since the start of March and they are the wizards behind the screen, responding to the chat room dialogue, moving guests to and from the main screen, and even conducting real-time SMS polls.

We do sound and video checks if possible with panelists and artists before hand, but sometimes an oops happens that makes it more authentic. One of our singers lost the musical track 1/2 way into a song, so she pivoted and did a stand up dance performance for the balance.

Remember, it is a different time and “oops” and glitches are real-time moments to be authentic. Plus, I edit and trim any glitches before posting the asynchronous version for those that could not make it live.

It is fun and also, you live on the edge. And, that is how we are living today.

This afternoon, I will be “home producing” the next “Empathy Concert & Perspectives” from my corner media area. We have CLO Frank Nguyen and 4 amazing Broadway singers including Kate Baldwin, Adam Pascal, Telly Leung, and Melinda Doolittle. Friday, May 1st, 4 PM to 5 PM EDT

Reserve a free space at: http://www.masie.com/empathy501

Join us live and see the fun and innovation of producing a unique hour of uplifting messages and songs, with the heart and spirit of our artists, CLO’s, and MASIE Team members working from their living rooms.

Yours in learning, 

Elliott Masie
Email: emasie@masie.com
Twitter: @emasie 

Learning TRENDS is produced by The MASIE Center.  95 Washington Street, Saratoga Springs, NY 12866