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Entries from May 1, 2015 - May 31, 2015

Wednesday
May272015

7 Minute Survey - Learning Directions and Shifts?

TO: Learning, Training & Performance Colleagues
FROM: Elliott Masie, The Learning CONSORTIUM

RE: 7 Minute Survey on Learning Directions & Shifts!

Each year, The MASIE Center conducts an open scan of Learning Directions and Shifts.

Can you please take 7 minutes to respond to our anonymous 2015 Learning Directions “Pulse” Survey, gathering global data on how organizations are shifting (or not shifting) their Learning Directions or approaches? Are we doing more/less/the same levels of webinars, classroom, eLearning, mobile, gamification, adaptive design, social learning and personalization of learning?

Go to: http://tinyurl.com/masie2015  .

We will publish these results shortly on The MASIE Center website.

Thanks for your participation!

Yours in learning,

Elliott Masie
http://www.masie.com

Friday
May222015

877 - Thumb Scrolling Content?; Gamification and Learning

Learning TRENDS by Elliott Masie - May 22, 2015.
#877 - Updates on Learning, Business & Technology.
56,928 Readers - www.masie.com - twitter: emasie - The MASIE Center.
Host: Gamification & Learning LAB - Saratoga Springs - June 2015

1. Thumb Scrolling Content?
2. “Hello Stay Interviews, Goodbye Talent Loss”
3. Gamification & Learning LAB - 9 Spaces Open.

1. Thumb Scrolling Content?: Here is a bit of “homework” for TRENDS readers.  Watch how your friends and colleagues move through content on their mobile phones over the next few days.

You will probably see “Thumb Scrolling” as they use swipes of their thumb in apps like Facebook and email to rapidly glance, scan and move forward through content and publications. 

There is a shift in programming, with a tilt towards “Mobile First”, to embrace the rapid glance/scroll with a thumb (or even 2 thumbs) to rapidly scan large (and expanding) universes of content.

I am watching 3 people sitting on the train near me as I write this article, and each is scrolling through loads of Facebook pictures, posts and comments at a rate of 20 or more posts per minute. And, one of them used the same process to scroll through loads of email.

I do the same in many mobile apps: hyper-scrolling and rapidly selecting just a few for more in-depth content or clicking through.

It seems to work for social content, but I have some questions about the “thumb scroll” applied to deeper learning content items at the workplace. Do our learners get an overly superficial glance at content, or is it part of the personalization of the learning process? Is the learner the designer and thumb scrolls to just those items that are “hot” or “key”?

Looking at the usability data for “mobile first” sites reveals a significantly lower level of “click through”.  In other words, users glance and scan - and rarely drill down deeper. Good news from a scan perspective; perhaps bad news from a retained and processed learning content perspective.

I would love to ask Learning TRENDS readers to observe and consider the shifts in how users navigate content on their mobile devices. Share some of your thoughts about how that might impact learning.  Send me a note to emasie@masie.com   I’ll share a summary of our content perspectives in 2 weeks.

2. “Hello Stay Interviews, Goodbye Talent Loss”: One of our featured keynoters at Learning 2015, Beverly Kaye, has just published an awesome book that addresses the opportunity to retain great talent through high levels of engagement with their managers. I would strongly recommend this book for Learning, Development and HR leaders. Check out “Hello Stay Interviews, Goodbye Talent Loss”, available at http://tinyurl.com/kkt4hlv.

3. Gamification & Learning LAB - 9 Spaces Open: Our second Gamification & Learning LAB has only 9 spaces available and will be held at the MASIE Center Learning LAB in Saratoga Springs, NY from June 23 to 25.

This is a very high engagement, drill-down look at how Gamification, Games, Engagement and Game Elements are being leveraged as part of workplace and customer learning in major organizations around the world. Led by Elliott Masie with video interviews of key Gamification resources, including Karl Kapp, this is a unique, vendor-neutral exploration of Gamification and Learning.

Our first LAB sold out with a waiting list, so please check it out at http://www.masie.com and register ASAP.

Yours in learning,

Elliott Masie
Host, Learning 2015

MASIE Center Seminars, Events and Services:
- Membership in The Learning CONSORTIUM
- Learning Directions - Dallas, Seattle, Chicago and NYC in June.
- Gamification & Learning LAB - Led by Elliott Masie - June 23-25 - Saratoga Springs, NY.
- Learning 2015 - Nov 1-4 - Orlando, Florida.

Info and Registration: http://www.masie.com - twitter: emasie

 

Thursday
May142015

876 - Learning Entrepreneur Dies in Amtrak Crash, Video Segments, Meet at ATD

Learning TRENDS by Elliott Masie - May 14, 2015.
#876 - Updates on Learning, Business & Technology.
56,922 Readers - www.masie.com - twitter: emasie - The MASIE Center.
Host: Learning Directions in Dallas, Seattle, Chicago & New York City.

1. Learning Entrepreneur Killed in Amtrak Crash.
2. Video Segments vs. Video Programs.
3. Going to ATD in Florida? Let’s MeetUp!

1. Learning Entrepreneur Killed in Amtrak Crash: Sadly, one of the Learning Entrepreneurs in our field was killed in the Amtrak Crash outside of Philadelphia on Tuesday night. Rachel Jacobs, the recently-hired chief executive officer of online training startup ApprenNet LLC, died on the train at the age of 39.

Jacobs, a Columbia Business School graduate, joined Philadelphia-based ApprenNet in March. The company produces Web-based educational video tools and markets them to customers including Wal-Mart Stores Inc., Kaplan Inc.’s Open College at Kaplan University, and Newark Public Schools in New Jersey.

A resident of New York, Jacobs commuted twice a week to Philadelphia and planned to move to the city after completing a round of financing for the company and expanding its seven-person staff. ApprenNet was founded in 2011. Jacobs, a native of a Detroit suburb, helped found Detroit Nation in 2009. The organization brings expatriate residents of the city together with current residents for mentorship and support.

Her path to ApprenNet included four years at McGraw-Hill Cos. From 2007 to 2009, she was a director of strategy and planning. From 2009 to 2011, she was a director of education services at McGraw-Hill education.

Jacobs’s survivors include a husband and two-year-old son.

Here is an article about Rachel Jacobs: http://tinyurl.com/pe269ou

2. Video Segments vs. Video Programs: Learners and Producers are wanting to access, deploy, view or forward smaller segments of larger videos. For example, a company might have a 20 minute video program detailing all of the steps in setting up a key piece of equipment. Yet, learners might want to “mark” a much smaller segment - perhaps just the key content from 1 minute 20 seconds to 1 minute 59 seconds.

So, how do they do it? Some systems have a timecode for each video program - and the learner can then create a link to just that segment. For example, it might be something like name-of-program: View 01:20 Step 01:59.

As instructional producers, we need to prepare for more and more segmentation of larger video programs. This will require agility of our LMS, Video Systems and even our coding of internal links - that will start and stop as required.  I am intrigued if learners could create their own smaller segments and forward the links on a personal basis. 

3. Going to ATD in Florida? Let’s MeetUp! If you are planning on attending the ATD Conference next week in Florida, I’d love to meet up with colleagues. Send me an email to emasie@masie.com or stop by the Learning 2015 Booth #1030.  I will be in Florida from Sunday afternoon through Wednesday afternoon.

Yours in learning,

Elliott Masie
Host, Learning 2015

MASIE Center Seminars, Events and Services:
- Membership in The Learning CONSORTIUM
- Learning Directions - Dallas, Seattle, Chicago and NYC in June.
- Gamification & Learning LAB - Led by Elliott Masie - June 23-25 - Saratoga Springs, NY.
- Learning 2015 - Nov 1 to 4 - Orlando, Florida.

Info and Registration: http://www.masie.com - twitter: emasie

 

Wednesday
May132015

875 - Elliott Turns 65 Today - Oh Myy

Learning TRENDS by Elliott Masie - May 13, 2015.
#875 - Updates on Learning, Business & Technology.
56,919 Readers - www.masie.com - twitter: emasie - The MASIE Center.
Host: Learning Directions in Dallas, Seattle, Chicago & New York City.

Elliott’s 65th Birthday Today!

I am so excited that I turn the young age of 65 today, May 13th.  It puts me in the middle of my career and probably in the middle of my life. 

I want to deeply thank my colleagues and friends from the world of learning.  Over the past 40 years, you have supported and enabled me to stretch my thinking, advocate for innovation in our field and provide me with connection and feedback to learning in the workplaces of thousands of organizations.

I am grateful for what technology - when combined with creativity, design and collaboration - can accomplish.  Every day, my inbox is filled with cool comments and thoughts from learning colleagues around the world.

I am excited to continue my exploration of the worlds of learning and technology. 

On this birthday, I wanted to be the one to say Thank You!  Thank you and let’s continue our exploration of the ever changing world of learning globally together.

Would love to hear from you - drop me a note at emasie@masie.com

Yours in learning,

Elliott Masie
Host, Learning 2015

MASIE Center Seminars, Events and Services:
- Membership in The Learning CONSORTIUM
- Learning Directions - Dallas, Seattle, Chicago and NYC in June.
- Gamification & Learning LAB - Led by Elliott Masie - June 23-25 - Saratoga Springs, NY.
- Learning 2015 - Nov 1 to 4 - Orlando, Florida.

Info and Registration: http://www.masie.com - twitter: emasie

Thursday
May072015

874 - Gamification Aha's, Karl Kapp Featured, Buy a Light!

Learning TRENDS by Elliott Masie - May 7, 2015.
#874 - Updates on Learning, Business & Technology.
56,907 Readers - www.masie.com - twitter: emasie - The MASIE Center.
Host: Learning Directions in Dallas, Seattle, Chicago & New York City.

1. Gamification & Learning Aha’s.
2. Gamification Forum with Karl Kapp at Learning 2015.
3. Lighting for Skype, Webinars & More.

1. Gamification & Learning Aha’s: The last three days have been an amazing learning opportunity for me on the evolving topic of Gamification and how it fits into the world of corporate learning. I hosted 46 learning leaders from around the world, including China, Brazil and Germany, for an intensive deep-dive into Gamification and Learning. The dialogues with the participants as well as connected collaborations with game developers, learning analysts, corporate learning experimenters and even the U.S. Dept. of Education evolved my thinking about the current and next step in Gamification adoption and evolution.  Here are a few of those Elliott aha’s:

* Gamification is NOT a formula of how to add leaderboards, points, badges and a few characters to eLearning.
* Gamification IS a spectrum of methods, ascetics, rules, engagement strategies and more - to add GAME Elements to a NON-GAME learning setting.
* Game Design is NOT natively aligned with Instructional Designs. Rules bend, characters evolve and FAILURE is highly valued.
* Gamification CAN be applied to each of these formats, with the right set of designs and Usability testing:
  - eLearning and Game Elements
  - Classroom and Game Elements
  - Webinars and Game Elements
  - Course Structures and Game Elements
  - OJT and Performance Support with Game Elements
* Learning Personalization will impact Gamification even more deeply than expected. The learner/player will want to shift models in real time.
* Gamification MAY NOT be the brand in the end. Participants were using “Engagement”, “Interactive”, “Simulations” and even “Company Challenges” instead.
* Gamification REQUIRES that the designers and facilitators spend serious time as PLAYERS to engage.
* Gamification CAN leverage older games – e.g. playing cards, Mad-Libs and sports models - as well as Video Game Metaphors.

It was one of the most high-energy 3-day sessions that I have ever facilitated thanks to the participants, resource people and the dynamic nature of the content. We are almost filled for the next section of our Gamification & Learning LAB to be held in Saratoga Springs, NY from June 23rd to 25th. Details and online registration at http://www.masie.com

If you are planning on attending, please register ASAP as the last class was fully booked with a waiting list.

2. Gamification Forum with Karl Kapp at Learning 2015: As a result of the field’s reaction, confusion and need for evidence-based research, yesterday we expanded our Learning 2015 program and are pleased to announce a new section: Gamification Forum. And, I am honored to announce a new Featured Keynoter at Learning 2015:

Karl Kapp - Gamification & Learning.
Featured Keynoter at Learning 2015.

Karl Kapp is the author of several key books, including The Gamification of Learning and Instruction. He is the assistant director and faculty member at Bloomsburg University’s Institute for Interactive Technologies. And, Karl is an analyst that combines the worlds of corporate learning production with the evolving world of Games, Gamification and Engagement. He will be a Featured Keynoter at our General Sessions and will lead sessions and conversations in our Gamification & Learning Forum.

Early registration discounts for Learning 2015 are now available at http://www.learning2015.com

3. Lighting for Skype, Webinars & More: Read my lips - buy some photo lights for your Skype, Webinar and other video sessions! You can buy a photographer’s light on a tripod or a new LED light - for under $100 - and it will make your image, your video and even your age look much better. As we add video to so many of our interactions, lighting really matters. Another option that I have used in our Center is to add a lilt down lamp into the ceiling, aimed at my face when on video. Do it! You and your viewers will much be happier.

Yours in learning,

Elliott Masie
Chair, The Learning CONSORTIUM

MASIE Center Seminars, Events and Services:
- Membership in The Learning CONSORTIUM
- Learning Directions - Dallas, Seattle, Chicago and NYC in June.
- Learning Strategies LAB with Doug Lynch & Elliott Masie - July 15-17 - Saratoga Springs, NY.
- Gamification & Learning LAB - Led by Elliott Masie - June 23-25 - Saratoga Springs, NY.
- Learning 2015 - Nov 1 to 4 - Orlando, Florida.

Info and Registration: http://www.masie.com - twitter: emasie

Friday
May012015

873 - Design Help Please, 10,000 Retirees Today, 2 Language Content Requests

Learning TRENDS by Elliott Masie - May 1, 2015.
#873 - Updates on Learning, Business & Technology.
56,899 Readers - www.masie.com - twitter: emasie - The MASIE Center.
Host: Learning Directions in Dallas, Seattle, Chicago & New York City.

1. Design Help Please - 10 Minutes of Ideas!
2. 10,000 Retirees Daily, Impacts on Learning?
3. Two Language Content Requests Increase.
4. Assistant at MASIE Center - 6 Month Project.

1. Design Help Please - 10 Minutes of Ideas! We are now deep into the Design Stage of building content and activities for Learning 2015 (Nov 1-4 in Orlando, FL).

I would love to get a wide range of ideas on Hot Topics, Content Formats and other elements that will contribute to our Design process for creating my 25th Annual Conference this year. Would you take 5 to 10 minutes to add a few ideas and rank a number of content formats?

Learning 2015 Design Ideas:
http://www.surveygizmo.com/s3/2124283/learning2015ideas

Thanks and your input will be greatly appreciated!

2. 10,000 Retirees Daily, Impacts on Learning: Every day, approximately 10,000 people in their 60’s retire in the United States! This is a huge shift and set of challenges/opportunities for the Learning and Development field. We have been in dialogues with CLOs and our colleagues at AARP about the impact of retirement on corporate employers. Here are a few of the items on our radar screen about this level of potential retirement:

* Lack of Learning-Focused Exit: Many retirees are not embraced as knowledge holders by the organization as they approach their departure date. While they may go through a traditional “exit” interview by HR, that is usually a protective scan. Organizations need to think about ways of capturing, in a useful fashion, the overt and tacit knowledge that retirees have - before they depart. A good example might be to build an infographic of their key networks (internal and external) or their best short-cuts in business processes.
* Career Impacts for Delayed Departures: While we have many retirees, there are also many folks who are choosing NOT to retire. They may not be able to afford it or it may not be part of their life plan to retire at this stage of their career. Their Non-Retirement can often have a disruptive effect on the generation of employees who are waiting for these senior positions to open up.
* Shifting Scope, Roles and Skillsets: There is also a great opportunity for organizations to take a “next chapter” approach to these potential retirees. Many groups are offering shifts in roles, scope of responsibility and even timeframe. Some senior managers may want to become sole contributors. Some experienced employees may want to shift into 1/2 time or more coaching roles. And, others are ripe to go back into the education cycle to gain another set of skills.

The MASIE Center is taking a deep look at the role of Learning & Development for our maturing employees. This year at Learning 2015, we will have a major segment on the learning implications for the 50+ employee. I would love to hear from Learning TRENDS readers on their experiences and perspectives on this topic.  Send me a note to emasie@masie.com

3. Two Language Content Requests Increase: More and more organizations are developing multi-language versions of content for a diverse and global employee base. In some instances, the content is flowing to multiple sites around the world where local employees require content in their native language. And, in the United States, a large number of employees have English as their second language and would love to have access to a second version of content in their native language.

We are seeing a desire for Two Language Content from these workforces. As we look at Learning Personalization, there is a framework where learners may want to have two cycles of content. For example, when I was in Beijing last year, many of the learning specialists were building content with 2 screens - Mandarin on one side and English on the other side. They reported that employees often wanted to take the content twice, in both languages, as a way of better understanding the content from a global perspective. Here in the United States, there are companies that have offered content to employees in English plus Spanish. 

I am a son of an immigrant from Germany. I understood that my father could speak almost perfect English, but was a much better learner in German. Even in the 1950’s he would often want to read a new piece of content in both German and English. He shared that he felt “smarter” in German but also wanted to fully understand a new concept in English. So, a two language cycle was his solution. It also helped him improve his working and professional English mastery in the process. Interesting to see this approach resurface in 2015.

4. Assistant at MASIE Center - 6 Month Project: We are looking for a person to play a role as an Assistant at The MASIE Center. They would be working in Saratoga Springs, assisting on administrative roles with our team as we ramp up to Learning 2015.  They will also have a chance to help out on a number of our Broadway/Theater projects. This is an ideal role for a relative or colleague who is a recent graduate or someone who wants a 6 month intense learning and work experience. Here is the job listing for anyone interested: http://tinyurl.com/orrmcvv

Yours in learning,

Elliott Masie
Chair, The Learning CONSORTIUM

MASIE Center Seminars, Events and Services:
- Membership in The Learning CONSORTIUM
- Learning Directions - Dallas, Seattle, Chicago and NYC in June.
- Learning Strategies LAB with Doug Lynch & Elliott Masie - July 15-17 - Saratoga Springs, NY
- Gamification & Learning LAB - Led by Elliott Masie - June 23-25 - Saratoga Springs, NY.
- Learning 2015 - Nov 1-4 - Orlando, Florida.

Info and Registration: http://www.masie.com - twitter: emasie