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Friday
Feb062004

3 Minute Survey on Learning Management Systems

TO: Learning and Training Colleagues
FROM: Elliott Masie, The MASIE Center
RE: 3 Minute Survey on Learning Management Systems

It is a good time to take a quick snapshot of how Learning Management Systems (LMS) are being deployed (or not deployed) in organizations. Take a few minutes to participate in our vendor-neutral survey on LMS (even if you do not have one). Just go to:

http://www.masie.com/survey/

The results will be compiled and published in TRENDS in the next ten days.

Yours in learning,

Elliott Masie
The MASIE Center

Upcoming MASIE Center Events:
- Skills for e-Learning LAB
- Learning Management Systems SIG
- Virtual Classroom/Collaboration SIG
- BizLearn: The Business of Learning
Complete agendas and info: http://www.masie.com
Monday
Feb022004

271 - Virus Readiness and Training Report

TRENDS by Elliott Masie
#271-Updates on Learning, eLearning and Training
46,911 Readers - The MASIE Center - www.masie.com Host of: LMS and Virtual Classroom SIG Events in March

Virus Readiness and Training Report
By The MASIE Center Staff - February 2, 2004

According to ComputerWorld, computer virus attacks cost global businesses an estimated $55 billion in damages in 2003 and analysts say the number of attacks between January and June 2003 exceeded 70,000, which is about twice the rate for 2002. With almost one major virus attack every month in 2003, this year began just as it had ended �" with more incidents.
As a result of the last week’s Mydoom virus and its variants, one of the fastest-spreading viruses in history, the MASIE Center surveyed 44,000 TRENDS readers by asking the following 3 questions:

1. How are you teaching your employees about each new worm or virus?
2. Is this being done with "memo" or with an e-Learning module?
3. Are you doing any assessment to see how well people understand?

Nearly 60 organizations (many international) responded. The companies ranged from small to large, educational to governmental with the majority of responses and the trends cited in this report representing corporations.

According to ComputerWorld, computer virus attacks cost global businesses an estimated $55 billion in damages in 2003 and analysts say the number of attacks between January and June 2003 exceeded 70,000, which is about twice the rate for 2002. With almost one major virus attack every month in 2003, this year began just as it had ended �" with more incidents.

Training by Broadcast Messages
From the responses received, “teaching” employees about each new worm or virus is handled internally (by the Information Security or Information Technology department)) and happening overwhelmingly via email. Most companies also make use of the company portal (sometimes with a pop-up warning of the attack that you need to read NOW), post it on the company’s home page and/or send out a voice bulletin to all employees in combination with the emails �" all denoted with a sense of urgency. The email is sent either by the IS or the IT department and tends to be very directive in
nature: What is the problem? What should you look for? What to do/not do?
Next steps? Where to get more information? Who to call for questions?
etc.. Some emails even “forced” the person to install the latest virus protection.

An interesting comment mentioned treating a technological virus much like a biological virus: 1) system wide vaccination, 2) providing information concerning the needs for protection and describing the means of transmission, 3) methods of containing an infection and 4) providing follow-up care. And of course, “when in doubt, throw out!” Virus hoaxes were also mentioned as a nuisance and growing concern.

Key Protection
While some felt that every attack was an opportunity for training and that it was a good idea (an e-Learning module in particular), many felt that emails and infrastructure blockades (files, filters, anti-virus protection
etc.) were sufficient and were doing their job IF properly installed and procedures were followed. Timely communication is, of course, the real key
- more like “real time learning.”

One Best Practice mentioned several times considers teaching staff about virus/worms (Security 101) by implementing a series of education "awareness" briefings on Information Security (45 minute presentations via classroom and webcasts.) The content is overall Security, virus/worms in particular and each employee's role in the process/cycle. An interesting part is that the session is conducted by the CIO, who reports to the CEO, and that it is the CEO who sends the message to employees strongly urging each to attend the sessions and take the follow-up detailed self-paced training. Thus by involving both executives, the level of importance/urgency is made known to all.

Opportunities for Zero-Tolerance
No organization mentioned currently conducting assessments (except by possibly having the Help Desk monitor the situation) so perhaps this is the biggest area for opportunity �" the follow-up care for the next time.
Also the need to be able to communicate in many ways to field personnel who use PocketPC’s, wireless phones and other such devices as e-mails are not sufficient any more in these days of decentralized, remote and unwired operations and personnel.

From all indications, e-Learning modules for educating employees would be a bonus, but organizations with anti-virus software at the e-mail gateway, well-documented and adhered-to business and employee practices and procedures, and rapid-responding communications should be able to stop any virus from spreading. But employees don’t always understand the procedures and the repercussions of not following them, so as an industry, this is our “teachable moment” and window of opportunity as just one virus or worm that gets through, is one (or two if you consider replication) too many!

Upcoming MASIE Center Events: http://www.masie.com LMS SIG and Virtual Classroom SIG - March in Las Vegas BizLearn 2004 - April in Baltimore e-Learning Skills LAB - February in Saratoga Springs e-Learning Briefing - February in London

PS: Here are just a few of the companies that responded to our instant
survey:

American Airlines
Achieve Global
Aspen Tech
Berlitz
Brownstone Publishers
Cognistar
Commercial Federal Bank
Concord Consortium
ConocoPhillips
Consumers' Co-operative Refineries Ltd.
CORGI Group
CUNA Mutual Group
Eaton Consulting Group
Experian
Fireman’s Fund
Fleet Boston
FlyTrap interactive.com
Freddie Mac
H-E-B
Intel
Intermedia Design
International Comfort Products
IRS
J. Farrington Consulting
KunskapsSystem AB
Littler Mendelson
LogicaCMG
LSILogic
Lucent Technologies
Michigan Department of Labor Economic and Growth MicroPower New Zealand Child, Youth and Family Service NYATEP OraKnowledge, Inc.
NTL
Palo Alto Medical Foundation
Perforus
Perkins Coie
Property Casualty Insurers
Prudential
RELATE Corporation
Schreiber Foods
Schuylerville Central School
Sensei Associates Inc.
Siemens
Staples, Inc.
State Farm
State of North Dakota
The Northern Trust
UNICEF
United Airlines
Watson Wyatt
Wendy's International
West Mercia Constabulary
Weyerhaeuser
Wilmer, Cutler & Pickering
Wisconsin Department of Transportation
Tuesday
Jan272004

270 - Teaching About Virus Handling?; e-Learning Political Action Committee; Tip for Trainers: Odd Start Times

--- TRENDS by Elliott Masie ----
e-Learning, Training & Collaboration Updates #270 --- Jan 27, 2004 --- 46,875 Readers The MASIE Center --- http://www.masie.com

1. Teaching About Virus Handling?
2. e-Learning Political Action Committee
3. Tip for Trainers: Odd Start Times
4. Business of Learning 2004 (BizLearn) Launched

1. Teaching About Virus Handling? As my mailbox fills up with the latest virus that is making its rounds (MyDoom), I have a question for TRENDS
readers:

How are you teaching your employees about each new worm or virus? Is this being done with "memo" or with an e-Learning module? Are you doing any assessment to see how well people understand?

Can you please send me a quick email to emasie@masie.com with you comments and I will turn it around in 48 hours with a special report.

2. e-Learning Political Action Committee: I have organized a new group,
The e-Learning PAC (Political Action Committee). The purpose of this group is to work with both parties and all candidates for national office on a few key issues related to the growth of e-Learning.

The e-Learning PAC will push an agenda that includes these types of key
issues:

* Removing federal and state barriers to accepting e-Learning programs as an option for Continuing Education, Certification or Compliance requirement.
* Leveraging e-Learning for workforce development and employability.
* Supporting research into the effectiveness of e-Learning methodology.
* Supporting standards in the learning arena.

If you are interested in being involved with e-Learning PAC, please send an email to emasie@masie.com

3. Tip for Trainers: Start your virtual classes at an odd time, such as 1:04 PM rather than 1:00 PM. You will get a much more remembered on-time arrival of learners. We have been doing that for several of our programs and it really works!

4. BizLearn 2004 Launched: The MASIE Center is pleased to announce its
6th Annual Business of Learning Conference. If you are in involved in
the Selling, Marketing or Procurement of Learning Products, Systems or Services, BizLearn is for you. It will be held in Baltimore, Maryland on April 19 and 20. Registration and information at http://www.masie.com

Upcoming MASIE Events and Services:
- London e-Learning BRIEFING: Feb 9
- e-Learning Skills LAB - Saratoga Springs, NY: Feb 23-25
- LMS Special Interest Group -Las Vegas: March 8-9
- Virtual Classroom/Collaboration Special Interest Group - Las Vegas:
March 10-11
* Complete Info and Registration: http://www.masie.com
Friday
Jan162004

269 - Fingerprints and Learning; Free Video Report from CES; Advanced LMS Issues Surfacing

--- TRENDS by Elliott Masie ---
e-Learning, Training & Collaboration Updates
#269 - - - Jan 16, 2004 - - - 46,277 Readers The MASIE Center - http://www.masie.com Host of LMS & Virtual Classroom SIGS

1. Fingerprints and Learning
2. Free Video Report from CES
3. Advanced LMS Issues Surfacing
4. Slippers on a Cold Day

1. Fingerprints and Learning: I have started to use my finger as my password on my PC. This week I purchased a SONY Puppy, a simple fingerprint scanner and software from SONY. Everytime I log on the network or want to use a "remembered password", instead of typing one of my many passwords, I just place my pointer finger on my right hand on this little pad and in a half second I am IN. This has interesting implications for learning in the workplace:

* Biometric verification of test takers
* Easy access to learning on open space desktops
* Identity confirmation for collaboration

Earlier fingerprint access points were more expensive, more clunky, larger and less effective. This one works perfectly, is small and was about $150. Check it out:
http://bssc.sel.sony.com/Professional/puppy/products.html

2. Free Video Report from CES: I have taped a 10 minute streamed video summary from the Consumer Electronics Show. This really got my thinking going on Workplace and Workforce Electronics and the implications for training and learning. You can watch this video and or read some of our reports at: http://www.masie.com/ces04

3. Advanced LMS Issues Surfacing: As we ramp up for our Learning Management Systems SIG & User Group in March, there are some interesting issues that are surfacing from corporations that are now 2 to 4 years into the LMS deployment process. These include:

* Integration into broader content systems. More and more of the content being deployed in learning is living in document and non-learning systems.

* Invitation process. How do we use the LMS as a strategic targeting tool for INVITING workers to learn at key moments and key events. While the LMS is a great tool for historic tracking, how can groups use it as a real time invitational tool.

* Informal and Blended Learning events and LMS. How does a complex, multi-layered blended learning event get deployed with a LMS? What about attendance at a conference.. is that part of a LMS? Other informal learning elements.

* Business Focused Reports from LMS. While the LMS can kick out an unlimited number of training oriented reports, what are the key business focused reports that can be created from the databases.

* 2nd and 3rd Generation LMS Deployments. Some of our attendees at the upcoming LMS SIG are reporting that they are on the second or third LMS.
What is driving these sequential deployments?

I would love to hear about other advanced LMS issues. We will post a series of articles in TRENDS in coming weeks on LMS to keep this conversation going. Send me an email to emasie@masie.com

4. Slippers on a Cold Day: It is COLD in Saratoga Springs today.
Windchill got way down to low -20's. We actually have a winter Slippers Custom at The MASIE Center. Our staff all bring in a pair of slippers to wear and we have cute little cubbies for them in our entranceway. It is fun to have a staff meeting with everyone in slippers. It really does a nice thing for morale. I tend to skip more with slippers. And, that helps on a cold day.

Upcoming MASIE Center Events: www.masie.com
- Learning Management SIG (Las Vegas, NV - March 8 & 9)
- e-Learning Skills LAB (Saratoga Springs - NY - Feb 23-25)
- Elliott Masie's e-Learning Briefing (London- Feb 9)
- Virtual Classroom & Collaboration SIG (Las Vegas, NV - March 10 & 11)
Monday
Jan122004

268 - More Info from Consumer Electronics Show January 10, 2004

More Info from Consumer Electronics Show January 10, 2004 - Las Vegas, Nevada By Elliott Masie, The MASIE Center

Here are some technology highlights and announcements from the Consumer Electronics Show that has just ended in Las Vegas, Nevada. Some of these have direct relationship to the world of Learning and Technology in the workplace, while others are just interesting gadgets and trends:

* DLP Technology from Texas Instruments is now showing up in a lower cost and higher quality projectors. Optoma's Projector is a Digital Light Processing for home use that produces terrific images in demos and is only $1395.

* Sony, Sharp, and Samsung are all showing wireless televisions. These battery-powered, flat-panel models communicate wirelessly with base stations. Plug your cable TV input and DVD player into the base station, and you can tote the display into another room or even the patio--watching a movie or TV show all the while.

* Keep your eye on Disney’s MovieBeam. This is rolling out in major metropolitan areas, and if it succeeds, you can kiss your video store goodbye. No running out for a movie at the last minute, no late fees, and unlike most cable pay-per-view, you can start and stop the movie at your convenience. Think of the implications for training access for employees at home that might access corporate or third party content.

* Context By Phone? With the TeleNav service and a new Nextel cell-phone models, you'll always know where you're going--and how to get there. The phones have a built-in GPS. You call a toll-free number, state your destination, and--presto--directions are downloaded to your phone. The phone will verbally guide you, and can even redirect you if you miss a turn. The service costs $6 monthly.

* Speaking From the Neck? Intecs offers a microphone you wear around your neck. Using a piezoelectric-based microphone, the Lucy headset responds to the vibrations from your neck.

* Scan My Car Scotty! AutoExray's EZ-Scan automotive scanners connect to most modern automobiles to diagnose mysterious mechanical ills, and cost from $160 to $700.

* We spent some time with TMIO, in the Microsoft booth, offering "Internet-ready, refrigerated ovens." Put your food in the unit and it keeps it warm until either a specified time or a web delivery note to start cooking. These could be used for house bound seniors, with meals delivered by a relative or agency and a confirmation that the food was taken out of the over.

* Video Games That Get You Exercising: XaviX games actually get you out of your seat. In its baseball game, you swing an infrared-enabled bat at the video image of a ball coming at you. In bowling, you must take your full follow-through, though you never let go of the ball.
More reports tomorrow about trends in types of users of devices, the impact on workforce development and user reactions.

* Finding versus Searching: We had a great dialogue at our e-Learning CONSORTIUM meeting about the shift in focus to FINDING things rather than SEARCHING. Most of our workers want to "just FIND it". They are not that interested in spending time searching. While there were no products on the market at CES that focus on that this moment, a lot of the buzz and non-disclosure dialogues were on new models of "FINDING" that we may see in the next three years. Stay tuned to both Google and Microsoft's Longhorn efforts in this arena.

Upcoming MASIE Center Events: www.masie.com
- Elliott Masie's e-Learning Briefing - London, England - Feb 9, 2004
- e-Learning Skills LAB @ MASIE Center - Saratoga Springs, NY - Feb 23- 25, 2004
- Learning Management Systems Special Interest Group - Las Vegas, NV - March 8-9, 2004
- Virtual Classroom & Collaboration Special Interest Group (SIG) - Las Vegas, NV - March 10-11, 2004
Friday
Jan092004

267 - Special Report from Consumer Electronics Show Friday, January 09, 2004 - Las Vegas, Nevada

Special Report from Consumer Electronics Show Friday, January 09, 2004 - Las Vegas, Nevada By Elliott Masie, The MASIE Center

I am sitting in the Press Room of the Consumer Electronics Show surrounded by a sea of journalists. In fact, there are over 4,000 press accredited for this annual “gadget and device fest”, more than the folks covering the national political conventions in the US every four years. Why so much attention to this event:

* Consumer Electronics is the hottest growth area of technology. We are buying digital phones, DVD Players, PDA’s, digital recorders and flat screens at a record pace. CES is where the buying action is in at the access and record end of the computer age.

* The major technology companies have shifted their annual announcements to this event. Microsoft, Intel, HP and others have brought their leaders here to announce new directions and product lines as they leverage convergence.

* There is a lot of “cool” stuff here! While cool is always in the eyes of the beholder, this writer and the two dozen colleagues who are here from our e-Learning CONSORTIUM have been taken with “gadget lust”. We are all inventing justifications for our bosses or spouses on why we need that 86” Plasma Screen and a new wireless media server.

But, it is more than just “cool stuff”. There are serious implications for the Learning Community in this arena. In fact, The MASIE Center is launching a major focus on Workforce Electronics for Learning & Performance. We are convinced that the new convergence of technology has huge implications for creating better ways of providing our workplaces with great access to learning, knowledge and collaboration.

Here are a few of the trends that I saw here at CES that have implications for our field:

* The Untethered Worker and Ubiquitous Learning: Most of the workforce does not sit at their desks in front of a computer screen all day long.
Many of our colleagues are driving, standing, walking, moving and physically working throughout the day. From the retail associate at Target, to the driver of a UPS truck to a medical sales representative for Guidant, the workforce is not at a keyboard throughout the day. But, they are increasingly using mobile phones, handheld computers, slate and tablet devices and automotive PC’s. We need to expand our thinking about the form factor of how these workers will access information, collaborate with their colleagues and engage in e-Learning. They WILL be using devices.
AND, these devices are at the core of the Workforce Technology innovations.

* Home Networking to Seamless Networking to Everywhere Networking: We have seen a lot of money and research placed into the Home Networking area. Manufacturers have created ways of linking, mainly through home wireless, all of the media files and all of the display and capture devices. Digital pictures or audio files can be directed to any device in
the house and it is all working much more effortlessly. Now, let’s
expand the thinking to include learning and performance assets.
Unfortunately, we found almost no direct reference or awareness of Learning in this exploding marketplace. They talk of all files, but don’t include work documents or e-Learning and collaboration assets. But, that will change. Watch for the “Berlin Wall” between Consumer Electronics and Workforce Electronics to come down during the next 10 months.

* Plasma, LCD and DLP Screens Get Thinner, Faster, Smarter, Wireless and Less Expensive! Think of the implications for our workplaces and classrooms. I want to be able to stop a colleague in the hall and work instantly on a screen hanging on the wall, leveraging our datafiles or content on one of our mobile devices. And, of course, I want them all around my house!

* Gaming and Simulation Explosion: We saw some great examples of new models of Gaming and Simulation. We are tracking ways in which the gaming and simulation capabilities aimed at the consumer market can be morphed and expanded into the learning field. It was fun to watch our e-Learning CONSORTIUM members interact with product managers from the Gaming Companies and explore the huge potential for workforce learning.

There were other announcements and innovations that it would be good to keep on your radar screen:

* HP and Apple announce deal to work together and distribute the IPOD.
* Microsoft expands the Media Server product line and also shows some upcoming highly graphical Content Management Tools.
* Display Technology now including HDTV card ready opportunities.
* Automobiles adding a scary amount of computer access.

Stay tuned for another report on Monday. And, feel free to send comments
or questions to me via email to emasie@masie.com

Upcoming MASIE Center Events: www.masie.com
- Elliott Masie's e-Learning Briefing - London, England - Feb 9, 2004
- e-Learning Skills LAB @ MASIE Center - Saratoga Springs, NY - Feb 23- 25, 2004
- Learning Management Systems Special Interest Group - Las Vegas, NV - March 8-9, 2004
- Virtual Classroom & Collaboration Special Interest Group (SIG) - Las Vegas, NV - March 10-11, 2004
Wednesday
Jan072004

266 - CES Coverage

TO: TRENDS Readers
FROM: Elliott Masie, The MASIE Center
DATE: January 7, 2004
RE: CES Coverage & 2004 Events Announced

1) We are pleased to announce four events from The MASIE Center in the next couple of months. Complete information is on our web site at http://www.masie.com

- Elliott Masie's e-Learning Briefing - London, England - Feb 9, 2004 (This is a one day, intensive briefing in London, with an on-line follow-up session)

- e-Learning Skills LAB @ MASIE Center - Saratoga Springs, NY - Feb 23- 25, 2004 (Several times a year I conduct a hands-on skills training and briefing session at our LAB at The MASIE Center in Saratoga Springs.)

- Learning Management Systems Special Interest Group - Las Vegas, NV - March 8-9, 2004 (This is the first multi-system, vendor-neutral User Group for organizations that have implemented a Learning System - LMS or LCMS)

- Virtual Classroom & Collaboration Special Interest Group (SIG) - Las Vegas, NV - March 10-11, 2004 (This is the first multi-system, vendor-neutral User Group for organizations that have implemented a Virtual Classroom and/or Collaboration System for learning and training)

Once again, the info and registration for these events, can be found at our website: http://www.masie.com

2) Coverage of the Consumer Electronics Show for TRENDS: Hello from Las Vegas. I have a team of MASIE Center staff here for the annual Consumer Electronics Show, the "gadget, technology and mobile show". Over the next few days we will be covering this event for our TRENDS readers, looking at what is new in our changing tech world. I will send out a few text and then video reports in the next five days.

Yours in learning,
Elliott Masie
Wednesday
Dec242003

265 - Hopes for the Future

*** TRENDS by Elliott Masie ***
#265 - - - Dec 24, 2003 - - - 45,854 Readers Updates on e-Learning, Training and Collaboration From The MASIE Center - http://www.masie.com

On the eve of Christmas and the six night of Chanukah, The MASIE Center would like to extend the warmest holiday greetings to our colleagues around the world. As we celebrate these and other holidays, and the turning of the calendar year, may we share these hopes:

- We hope our field continue to create expanding models for supporting learning anytime, anywhere and in the widest range of styles.

- We hope our field focuses on increasing our research to understand what works, what does not work and what can work better in the world of learning and training.

- We hope that learning and technology can be increasingly deployed to address key challenges throughout the world: employability, AIDS, health issues, and perhaps most importantly global understanding and compassion.

- We hope that our PowerPoint presentations be smaller and our dialogues more robust, remembering that conversaions and interactions are as important as bullets on a slide.

- We hope that your New Year and Holidays will be healthy, safe and an opportunity to appreciate your family, friends and community.

Warmest regards and see you in 2004

Elliott Masie

MASIE Center Events in 2004: Hold These Dates
- e-Learning Briefing: London, England - Feb 9
- e-Learning Skills & Lab: Saratoga Springs, NY - Feb 23-25
- Learning Management Systems SIG: Las Vegas, NV - March 8-9
- Virtual Classroom & Collaboration SIG: Las Vegas, NV - March 10-11
- Biz Learn: The Business of Learning: Baltimore, MD - April 19-20
- e-Learning Hispanica (e-Learning in Spanish) - Miami, FL - June 22-23

Complete details and registration available in early 2004. Send an email to emasie@masie.com for further details
Thursday
Nov202003

264 - If Content is King, CONTEXT is Queen! & Dave Barry's Insights into Technology

*** Elliott Masie TRENDS ***
#264 - - - Nov 20, 2003 - - - 45,497 Readers Updates on Training, e-Learning and Collaboration From The MASIE Center - http://www.masie.com

1. If Content is King, CONTEXT is Queen!
2. London TRENDS Readers, Meet Me for a Drink
3. Dave Barry's Insights into Technology

1. If Content is King, CONTEXT is Queen! At TechLearn 2003, I gave a keynote which focused on a number of key trends in the e-Learning field.
One of the themes was CONTEXT. I truly believe that users of e-Learning are deeply interested in the context elements of any topic as well as the content. Context covers the wide range of "informal" and usually unauthored information and dialogue that is so critical to learning and transfer. As our colleagues consume asynchronous modules, they also want to have the CONTEXT, wanting to drill down and talk about how it "really works". Often, the CONTEXT is more valuable and more highly consumed than the CONTENT. Yet, few organizations have a Context Management System or
process. I would love your ideas and reactions. Send me a quick note to
emasie@masie.com You can also read an in-depth trip report from TechLearn at http://www.masie.com

2. London TRENDS Readers, Meet Me for a Drink: Next week, I will be in London, England with my wife Cathy. We are continuing the tradition of meeting TRENDS readers and colleagues for an informal drink. So, at 5:00 in the afternoon on Friday, November 28th, come join me for a drink. Send an email to emasie@masie.com and we will send you the location of the hotel and lounge and we can spend a hour talking about the changing world of learning.

3. Dave Barry's Insights into Technology: "To send a satellite up on a rocket, the way we do now, costs $15,000 per kilogram (one kilogram equals 2,038 bushels). But if you had a space elevator, you'd just get on there with your satellite, press the button for the top floor, and ride to the top (this could take several years if those darned kids got on there ahead of you and pushed all 32 million buttons). When the door opened at the top, you'd heave the satellite into space, then quickly press the ''close door'' button to prevent the vacuum from sucking your internal organs out through your eye sockets." -- Miami Herald columnist Dave Barry

Events & Services from The MASIE Center:
* Join The e-Learning CONSORTIUM: 176 companies actively benchmarking on learning practices. www.masie.com
* BizLearn 04: The Business of Learning Event: April 2004 - Watch for details after Thanksgiving.
Wednesday
Nov192003

263 - 2003 Learning Standards Report: Making Sense of Learning Specifications & Standards

*** Elliott Masie TRENDS ***
#263 - - - Nov 19, 2003 - - - 45,325 Readers Updates on Training, e-Learning and Collaboration From The MASIE Center - http://www.masie.com

2003 Learning Standards Report (S3) Release

The MASIE Center's e-Learning CONSORTIUM today released a free report on the current state of Learning Standards:

Making Sense of Learning Specifications & Standards:
A Decision Maker's Guide to their Adoption - 2nd Edition

Download or read this 82 page report (in PDF format) at:

http://www.masie.com/standards/

Special thanks to our working group: Wayne Hodgins, Autodesk; Phil Dodds, ADL; David Metcalf, RWD Technologies; Gervasio Tomás Ramírez, Bristol-Myers Squibb; Murry Christensen, Goldman, Sachs & Co.; Ken Huffman, Saudi Aramco; Judy Brown, Academic ADL Co-Lab University of Wisconsin System; Brian Miller, Merck; and Maria Nissi, The MASIE Center

Information on joining our e-Learning CONSORTIUM can be found on The MASIE Center website: http://www.masie.com

Yours in Learning,
Elliott Masie, The MASIE Center
Friday
Oct312003

262 - Fidelity Investments Buys TEDS: LMS Consolidation Continues

To: TRENDS Readers
FROM: Elliott Masie, The MASIE Center http://www.masie.com

1. Fidelity Investments Buys TEDS, LMS Consolidation Continues: Another point of consolidation is hitting the LMS and Learning Marketplace. This afternoon:

“Fidelity’s focus is to drive HR effectiveness through an integrated portfolio of HR solutions. This acquisition would allow us to deliver learning and training administration services that are integrated with our existing portfolio,” said Teresa Hassara, executive vice president of Fidelity Employer Services Company’s HR/Payroll Services. “As the learning segment continues to evolve rapidly, we were very deliberate in our acquisition choice and we believe TEDS would accelerate the expansion of our learning and training administration capabilities.”

It is interesting to see a player like Fidelity get into this marketplace and focusing on the full range of sourcing learning management and HR services. This announcement comes soon after the Docent - Click2Learn merger news. In fact, watch for at least one more big announcement in this segment in the next 8 weeks. See http://www.teds.com

2. TechLearn 2003 Kicks off on Sunday Night! There is still time to decide to come down to Orlando and join me and your colleagues for this year's TechLearn. Walk in registrations are accepted. Go to www.techlearn.com for information.
Tuesday
Sep302003

261 - My Laptop is a Backup to My Keychain USB Drive

#261 - - - Sept 30, 2003 - - - 45,325 Readers
*** Elliott Masie's TechLearn TRENDS ***
Training, e-Learning and Collaboration Updates
Web Site: http://www.masie.com

1. Dean Kamen and Loretta LaRoche Keynoters at TechLearn 2003
2. My Laptop is a Backup to My Keychain USB Drive
3. Meet Me in Paris Next Monday!

1. Dean Kamen and Loretta LaRoche Keynoters at TechLearn 2003: Two of the most interesting people I have ever met will be keynoters at TechLearn 2003 to be held in Orlando (Nov. 2 to 5):

- Dean Kamen: Inventor of Segway and Other Great Innovations
- Loretta LaRoche: PBS Star Focused on Coping with Crazy Times

Dean will receive our Invention Award and will talk about the role of
invention and innovation. We will talk about the recent "recall" or what I would say is an "upgrade" of the Segway. We will also talk about the role of learning in innovation and invention.

Loretta will entertain, challenge and push your thinking on how we all
cope with the crazy times we live in. Loretta cuts through the crap to deliver a very impactful and funny message.

In addition, General Tommy Franks (retired) will present the featured
keynote focused at TechLearn. Complete information and on-line
registration at http://www.masie.com

2. My Laptop is a Backup to My Keychain USB Drive: I have started to take my laptop on trips as a backup. That is a pretty strange statement to say or write, but it more and more true. As a speaker, I often spent 30 minutes getting my laptop set up and synched up to the projector in the ballroom. Now, I just take my Keychain USB Drive with me in my pocket. I plug it into the USB port of a computer already on stage and copy my presentation and I am good to go. At a recent conference, all 3 of the keynote speakers had their presentations on a Keychain USB Drive. It made the prep time wonderful. Now, I just have to get a PC in every room and the laptop stays home.

3. Meet Me in Paris Next Monday! If you live near Paris, France come join me for a drink and informal dialogue next Monday, October 6th. At 6 PM, in our hotel in downtown Paris, we will meet with some of our readers from that area. Just send me an email to emasie@masie.com and I will send you directions. Hope to see some of our readers from France.

Upcoming MASIE Center Events http://www.masie.com
- All On-Line e-Learning EXPERIENCE: Begins October 14th Just $495
- TechLearn 2003: November 2 to 5, Orlando, Florida
- Join our e-Learning CONSORTIUM
Wednesday
Sep102003

260 - Leadership Perspectives from 9/11 & Who Manages the Process of Meetings?

#260 - - - Sept 10, 2003 - - - 45,268 Readers
*** Elliott Masie's TechLearn TRENDS ***
Training, e-Learning and Collaboration Updates
Web Site: http://www.masie.com

1. Leadership Perspectives from 9/11
2. Who Manages the Process of Meetings?
3. TechLearn 2003 Case Studies Announced
4. The Shrinking Picture of Elliott

1. Leadership Perspectives from 9/11: As some of you might remember, we
reached out to a number of key management and HR experts immediately
following 9/11 and taped audio "objects" of advice to managers for dealing
with the crisis. Over 60,000 people accessed these clips in that troubled
time. I recently revisited the page and it was fascinating to listen to
the clips from people like Tom Peters, Steven Covey, Marshall Goldsmith
and others. The interviews are still active at:
http://www.masie.com/perspectives/

2. Who Manages the Process of Meetings?: While Training Managers manage
classes and e-Learning, who manages the process of meetings in our
organizations? Is the meeting process intentional in our organizations?
Do we apply models of effective group process in meetings? It is amazing
to think about how much time and resources are devoted to meetings in
large organizations, yet we rarely collect any metrics on their
effectiveness. I have been dialoging with my colleage, John Abele, who is
Founder Chairman of Boston Scientific Corporation and the Kingsbridge
Institute about this issue. We would love to hear your perspectives on
the management or non-management of meetings in your organizations. Send
me a note to emasie@masie.com We'll post a summary in a future TRENDS.

3. TechLearn 2003 Case Studies Announced: We are honored to announce 30
key case studies at TechLearn 2003. Companies such as McDonald's, HP,
Michelin, UPS and other Fortune 1000 organizations will provide honest
reports on their progress in the e-Learning arena. TechLearn 2003 will be
held in Orlando, Florida on November 3 to 5th. Information and
registration at www.techlearn.com

4. The Shrinking Picture of Elliott: I have been shrinking lately. I had
a very successful surgical procedure for weight loss several months ago.
If you want to see an updated view of me, check out my blog at
http://www.elliottmasie.com Most importantly, I am feeling very healthy!

MASIE Center Project and Services:
Now accepting a limited number of applications for our e-Learning
CONSORTIUM. Check out the details at www.masie.com
Monday
Sep082003

259 - Assumption of e-Learning in Pilot Training & Mobile Phones and College Campuses: Community vs. Connectivity

#259 - - - Sept 8, 2003 - - - 45,254 Readers
*** Elliott Masie's TechLearn TRENDS ***
Training, e-Learning and Collaboration Updates
Web Site: http://www.masie.com

1. General Tommy Franks at TechLearn 2003: Training Lessons Learned
2. Assumption of e-Learning in Pilot Training
3. Mobile Phones and College Campuses: Community vs. Connectivity

1. General Tommy Franks at TechLearn 2003: Training Lessons Learned: We
are pleased to announce that General Tommy Franks (Retired) will be the
Featured Keynote Speaker at TechLearn 2003. General Franks recently
retired as Commander in Chief, United States Central Command. I will be
interviewing him on the role of learning and training in preparing the
troops for the conflict in Iraq. General Franks will comment on the role
of Readiness and real-time learning.

TechLearn 2003 will be held in Orlando, Florida on November 2 to 5th.
There are dozens of key case studies, highly interactive dialogues,
Learning Pioneer Awards and the usual mixture of community, sharing and
fun. Complete details and on-line registration at www.techlearn.com

2. Assumption of e-Learning in Pilot Training: I recently decided to go
from my private pilot's license. After taking my first 2 hour flying
lesson, I was prepared to be told about the 20 hours of ground school that
I would be attending. Instead, my Flight Instructor said, "Why go to
flight school, if you can do it through e-Learning?" (He didn't know
anything about my professional focus!)?

So, instead of classroom time, I have started with a robust e-Learning
effort. Actually, more of a blend, as the flight instructor said that we
would be talking about each lesson by phone or in person before the next
flight each week. It is interesting to see how natural and integrated it
is in their model (and actually quite profitable!)

3. Mobile Phones and College Campuses: As a college trustee, I am always
struck by the line in our budgets for revenue from college dorm phones.
Lately, the number has gotten a lot smaller, as students move towards
using their cell phones instead. A few colleges have designed
interesting models in reaction.

Colleges are starting to hand each student a free mobile/cell phone when
they reach campus. They give the student unlimited local and inbound time
and a great rate on long distance. But, what is most intriguing is that
some campuses have included one button to talk access to natural support
and communities. For example, some students can push a button to get
college security, to reach their roommates and even to deal with a team
that is working on a class project. Sort of a group Instant Messenger
aspect of cell phones.

It is also interesting to watch how much this generation is keeping in
touch with their parents through cell phones. Walk into the college
bookstore and students are on their cells talking about books to buy for
courses with their Mom's and Dad's.

Now, in most campuses, students still don't have one push button access to
Faculty, but you can never tell :)

Upcoming MASIE Center Events:
TechLearn 2003: November 3 to 5, Orlando: www.techlearn.com
On-Line e-Learning Briefings: www.masie.com
Wednesday
Jun182003

257 - Bullfighter - Stripping the Bull Out of Business; Wireless PC Card - Learning in the Right Front Seat; Teaching Tip: Don't Face the Front of the Room

#257 - - - June 18, 2003 - - - 44,955 Readers
*** Elliott Masie's TechLearn TRENDS ***
Training, e-Learning and Collaboration
Web Site: http://www.masie.com

1. Bullfighter - Stripping the Bull Out of Business
2. Wireless PC Card - Learning in the Right Front Seat
3. Teaching Tip: Don't Face the Front of the Room

1. Bullfighter - Stripping the Bull Out of Business: This is one of the
funniest and on-target free pieces of software that I have ever seen.
Bullfighter, just released by Deloitte Touche, is a free download that
scans documents for business "BS". It will keep you honest and a whole
lot more down to earth in writing and thinking. For example it will have
a field day on these types of comments:

"A value-added, leverageable global knowledge repository."

"A future-proof asset that seamlessly empowers your mission critical
enterprise communications."

We are using Bullfighter to scan all of our TechLearn 2003 sessions, as
our conference is a Reduced Bull program.

Find it at: http://www.dc.com/insights/bullfighter/

2. Wireless PC Card - Learning in the Right Front Seats: I have been
using the Verizon Wireless PC card in the past three weeks, adding
internet access to by tablet computer from just about everywhere. It has
been working in about 95% of the places I have been. Speeds are usually
about 90 kps but can go as high as 144 and as low as 36. It has
facilitated some very new types of just in time learning:

- Yesterday, while travelling in North Carolina, with my wife driving, we
were approaching Asheville. I was on the pc, with real time access to
historical and tourism information. My wife started to just ask for info
and I was fingertips away.
- We were in a large retailer looking at a product. The salesclerk didn't
really have a lot of information, so I logged on to the manufacturer's
site to get the details we needed.
- Sitting in an airport, I heard a report on CNN about a company's
financial troubles. Once again, whipped out the tablet and got some
context for the broadcast.

Each of the wireless providers is coming to market with these products and
they will also be going up the bandwidth speedchain in the coming months.
Rates range from $50 to $90 a month, which should also start to go down.

3. Teaching Tip - Don't Face the Front of the Room: Why do so many of our
classrooms face the front? I have a lifelong technique of shifting the
direction of the classroom. If you are setting up a classroom with
computers, experiment with putting the computers around the walls, facing
the walls. Learners can then either face the computers, turn to the
middle or move their chairs.

I also apply it to non-computer classes. I like to use rounds rather than
classroom style and then move myself around the room as the trainer. It
really breaks the assumption of action/passive roles and also keeps the
learners way more engaged.

Remember: The reason we are bringing learners to a classroom is to have
them active and interacting. If they are just going to listen, send them
the file!

MASIE Center Programs:
- Join the e-Learning CONSORTIUM: Information at www.masie.com
- Mark The TechLearn Dates: TechLearn 2003, Orlando, FL, Nov 2 to 5, 2003