Friday
Dec311999
3 - PHONE-BOTS: Next Function on Net
December 31, 1999
TechLearn Trends: A New On-Line Update from The MASIE Center
Issue #3 November 24, 1997 Written by: Elliott Masie
PHONE-BOTS: Next Function on Net�I am on a website and find that I need to talk to someone. Up until now, I had a few options. I could look up the telephone number or I could send an email and request that someone call me. Now, a new element: PHONE-BOTS. Imagine an icon on a webpage that once you click it either requests your phone number as text entry, or digs it up from a cookie on your desktop. Two seconds later, your telephone rings, dialed automatically by the server/pbx combination.
PHONE-BOTS are just coming to the web. A good example of this is at the GEICO insurance site. If you go to: (url no longer functional) and enter your office telephone number, count the seconds until it rings. Cool! This service is outsourced by GIECO to AT&T. However, there will be a wide range og PHONE-BOTS coming to market in the next six months.
PHONE-BOTS will have a great implication for on-line learning. Imagine if you could press an icon when you got to a specific spot and were deeply confused or needed to chat with a mentor about a lesson.
TechLearn 1998 Dates Announced: November 15 to 18, 1998 at Walt Disney World in Orlando, Florida. Registrations now being accepted at 800-98-MASIE and http://www.techlearn97.com/tl97/tl98.htm
MASIE Center Program: The Road to On-Line Learning LAB & Seminar: January 12 & 13, 1998 Saratoga Springs, NY Web Site: http://www.masie.com Special discount for MASIE Center Members. Space is limited, so register early.
Issue #3 November 24, 1997 Written by: Elliott Masie
PHONE-BOTS: Next Function on Net�I am on a website and find that I need to talk to someone. Up until now, I had a few options. I could look up the telephone number or I could send an email and request that someone call me. Now, a new element: PHONE-BOTS. Imagine an icon on a webpage that once you click it either requests your phone number as text entry, or digs it up from a cookie on your desktop. Two seconds later, your telephone rings, dialed automatically by the server/pbx combination.
PHONE-BOTS are just coming to the web. A good example of this is at the GEICO insurance site. If you go to: (url no longer functional) and enter your office telephone number, count the seconds until it rings. Cool! This service is outsourced by GIECO to AT&T. However, there will be a wide range og PHONE-BOTS coming to market in the next six months.
PHONE-BOTS will have a great implication for on-line learning. Imagine if you could press an icon when you got to a specific spot and were deeply confused or needed to chat with a mentor about a lesson.
TechLearn 1998 Dates Announced: November 15 to 18, 1998 at Walt Disney World in Orlando, Florida. Registrations now being accepted at 800-98-MASIE and http://www.techlearn97.com/tl97/tl98.htm
MASIE Center Program: The Road to On-Line Learning LAB & Seminar: January 12 & 13, 1998 Saratoga Springs, NY Web Site: http://www.masie.com Special discount for MASIE Center Members. Space is limited, so register early.
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