Friday
Sep212001
218 - Results: Survey on Training Reactions to Current Crisis
September 21, 2001
#218 - - - Sept 21, 2001 - - - 42,164 Readers
*** Elliott Masie's TechLearn TRENDS ***
e-Learning, Training and e-Collaboration Updates
Published by The MASIE Center: http://www.masie.com
Host of TechLearn 2001 - Oct 28 - 31 - Orlando, Florida
Results: Survey on Training Reactions to Current Crisis
This survey was done at the request of our Human Resource and Training
colleagues, as they have worked to design a corporate response to recent
events. The survey was taken by 1,609 training and human resource
professionals from 25 countries around the world (86% U.S. and 14%
international). The data was collected on 11 am on Sept 19th to 5 pm on
Sept 20th. We wanted to give a very rapid turnaround on the data, so here
are the raw results and a few preliminary comments. The MASIE Center will
track changes in the months ahead. Complete data with graphics available
at:
http://www.masie.com/survey/
About 45% of organizations indicated an increase in the use of digital
collaboration tools such as audio, video and web based conferencing.
The data indicates that HR departments were active in providing immediate
perspective and offers of support to employees. In the short term, there
were a lot of meeting cancellations, though we are seeing many of those
rescheduling in the near future.
There has not been a wide spread ban on travel, though increased
sensitivity to employee comfort with travel at this time.
Here are the text based results:
1) What outreach to employees has your organization done in reaction to
these events:
83% e-Mail or letter to employees from senior management
51% Counseling or support services offered
43% Meetings or in-person discussions for employees
42% Cancellation of organizational meetings
17% On-line dialogues, websites or threaded conversations
13% Shift in sales process (including stopping sales outreach for a while)
15% Other
2) Has your organization CANCELLED ANY training offerings due to these
events?
53% No
47% Yes
3) Has your organization ADDED ANY training offerings due to these events?
88% No
11% Yes
4) How, if any, has the organization's travel policy changed?
37% Employees may make personal choice not to travel at this time
35% No change
13% Special permission is required to travel at this time
4% There is a "no exceptions" freeze on travel at this time
1% Employees may not travel together at this time
10% Other
5) Have recent events increased your organization's use of collaborative
technologies like teleconferencing, video teleconferencing, virtual
classrooms, etc.? (Check all that apply)
55% No change
32% Increased use of telephone conferencing
18% Increased use of video conferencing
16% Increased use of instant messenger and email
14% Increased use of web based classroom conferencing
6) If there have been changes in the use of learning technologies, do you
expect these changes to be:
40% Too soon to know
37% No Change
17% Long-term
7% Short-term
Warm regards,
Elliott Masie
*** Elliott Masie's TechLearn TRENDS ***
e-Learning, Training and e-Collaboration Updates
Published by The MASIE Center: http://www.masie.com
Host of TechLearn 2001 - Oct 28 - 31 - Orlando, Florida
Results: Survey on Training Reactions to Current Crisis
This survey was done at the request of our Human Resource and Training
colleagues, as they have worked to design a corporate response to recent
events. The survey was taken by 1,609 training and human resource
professionals from 25 countries around the world (86% U.S. and 14%
international). The data was collected on 11 am on Sept 19th to 5 pm on
Sept 20th. We wanted to give a very rapid turnaround on the data, so here
are the raw results and a few preliminary comments. The MASIE Center will
track changes in the months ahead. Complete data with graphics available
at:
http://www.masie.com/survey/
About 45% of organizations indicated an increase in the use of digital
collaboration tools such as audio, video and web based conferencing.
The data indicates that HR departments were active in providing immediate
perspective and offers of support to employees. In the short term, there
were a lot of meeting cancellations, though we are seeing many of those
rescheduling in the near future.
There has not been a wide spread ban on travel, though increased
sensitivity to employee comfort with travel at this time.
Here are the text based results:
1) What outreach to employees has your organization done in reaction to
these events:
83% e-Mail or letter to employees from senior management
51% Counseling or support services offered
43% Meetings or in-person discussions for employees
42% Cancellation of organizational meetings
17% On-line dialogues, websites or threaded conversations
13% Shift in sales process (including stopping sales outreach for a while)
15% Other
2) Has your organization CANCELLED ANY training offerings due to these
events?
53% No
47% Yes
3) Has your organization ADDED ANY training offerings due to these events?
88% No
11% Yes
4) How, if any, has the organization's travel policy changed?
37% Employees may make personal choice not to travel at this time
35% No change
13% Special permission is required to travel at this time
4% There is a "no exceptions" freeze on travel at this time
1% Employees may not travel together at this time
10% Other
5) Have recent events increased your organization's use of collaborative
technologies like teleconferencing, video teleconferencing, virtual
classrooms, etc.? (Check all that apply)
55% No change
32% Increased use of telephone conferencing
18% Increased use of video conferencing
16% Increased use of instant messenger and email
14% Increased use of web based classroom conferencing
6) If there have been changes in the use of learning technologies, do you
expect these changes to be:
40% Too soon to know
37% No Change
17% Long-term
7% Short-term
Warm regards,
Elliott Masie
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