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Apr222002

233 - Rudy Giuliani & Learning; Textbooks, Content & Context; Tip for e-Trainers

#233- - - April 22, 2002 - - - 43,295 Readers
*** Elliott Masie's TechLearn TRENDS ***
Training, e-Learning and Collaboration Updates
Published by The MASIE Center www.masie.com
Host of: Learning Decisions: Strategies for e-Learning �" June, Chicago

1. Rudy Giuliani & Learning
2. Textbooks, Content & Context
3. Tip for e-Trainers

1. Rudy Giuliani Conversation: I had the honor of introducing and
interviewing Rudi Giuliani, former Mayor of New York City at the recent
e-Learning Conference in Washington, DC. During our conversation
backstage, he shared several perspectives about e-Learning and the role of
learning in leadership:

- Relentless Preparation: This was one of his five principles of being an
effective leader. The Mayor was adamant that on-going training and
preparation, focused on business metrics (eg. Street crime rates by
neighborhood) was the only way to cope with a complex organization.
Mixing training with live performance data was key to changing the output
of an organization.

- Weekly Simulations: During his administration, there were weekly paper
based and electronic simulations. At the end of a staff meeting, each
person would open an envelope which contained a nightmare crisis. For
example, what if Sarin gas were released at a Knick’s game and 10,000
people were exposed. During the next 20 minutes, each senior manager in
the room had to articulate their group’s response and work out
collaboration with other responders.

- e-Learning and Unions: I asked the Mayor about the role of e-Learning
with unionized workforces. He said that there had been a shift recently,
where unions were starting to see e-Learning as a benefit to both
employees as well as their families. Flexibility in how e-Learning is
viewed from a time and a wage perspective is an on-going conversation with
unions, who are starting to see it as an investment for their members.

2. Content, Context and Textbooks: I was in Tampa last week talking to
the manager of college bookstores from around the United States. The
dialogue turned to the changing nature of textbooks. As you can imagine,
there is innovation in the format and use of textbooks by colleges. While
digital textbooks have not replaced paper, a number of colleges are moving
towards creating bundles of CONTEXT that would go with the book. For
example, how can we integrate the CONTENT from the author who wrote the
textbook with the CONTEXT from the class instructor or from other students
around the country.

We had an interesting conversation about what would happen if textbooks
became cheap or free, in digital format. I posed the option that students
might be very interested in buying a CONTEXT layer, which would contain
the yellow highlighting of a student who had received an A+ in the course. Simulations and other e-Learning high intensity offerings were seen as possible revenue sources for publishers.

3. A Tip for e-TRAINER: More and more guest speakers are coming into
classrooms using technology delivery, such as a virtual class tool. One
tip that I have discovered is to “draft” a person in the classroom as your
side kick. When I start my speech, I usually start with some back and
forth dialogue with the person, to establish a warmer delivery model.
Then, I will stop at several times and have the person poll the group for
questions. If they have access to a PC or PDA in the room, I try to be
on instant messenger with them. They can feed me info on how the session
is going, when people seem confused or downright bored. It makes the
session go smooth and lowers my stress considerably.

- Learning Decisions: Strategies for e-Learning: June 6 & 7, McDonald’s
Hamburger University, Chicago, IL. I will be teaching this 2 day in
person, followed by 4 on-line sessions, blended learning event. It is for
implementers only and focused on the various elements to building a
successful e-Learning and/or Corporate Learning Strategy. 40 spaces left.

http://www.masie.com for information.

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