Wednesday
May122004
281 - Training Decisions Later and Later; Business Metrics for Learning
May 12, 2004
TRENDS by Elliott Masie - May 12, 2004
#281 - Updates on Learning, eLearning and Training
47,411 Readers - The MASIE Center - www.masie.com
1. Training Decisions Later and Later
2. Business Metrics for Learning
3. Learning Quotation
1. Training Decisions Later and Later: People are deciding to attend classes, conferences and other learning events later and later. The percentage of last minute registrations are soaring, often creating havoc for the planning logistics of training departments and conference sponsors.
National associations are seeing as many as 60% of their registrations for conferences come in during the last few weeks, often resulting in huge numbers of walk-in, on-site registrations. Managers are often delaying making the final decision about a learner attending a class, even participating in an on-line class, until the last minute, to see what staffing levels and more urgent projects are on the radar screen.
A number of our e-Learning CONSORTIUM members report a pattern of last-minute registrations and cancellations for all types of learning events. One manager found that she had 75 cancellations and 59 last minute registrations for a 200 person in-house conference.
We are seeing a similar pattern for synchronous on-line events. Often as many as 30% of the registered attendees will be no-shows, driven higher by the knowledge that they can view the events asynchronously later on.
Business Metrics for Learning: Here is a quick list of some metrics that organizations are starting to use as indicators of the impact of new approaches to learning:
* Time to Launch a New Product
* Time to Hire and Deploy a New Staff Member
* Time to Compliance for Regulations
* Time to Implement a Systems Change
* Time to Globalize a Process
* Time to Merge with New Company or Organization
* Time to Quality Targets
* Time to Sale
All of these are trackable and can be directly impacted by enterprise learning approaches.
3. Learning Quotation:
"It's what we think we know already that keeps us from learning."
Claude Bernard
Upcoming MASIE Center Events:
* e-Learning Design & Development SIG - Las Vegas
* e-Learning Briefing - London, England
* e-Learning Skills LAB - Saratoga Springs, NY Information and Schedule at http://www.masie.com
#281 - Updates on Learning, eLearning and Training
47,411 Readers - The MASIE Center - www.masie.com
1. Training Decisions Later and Later
2. Business Metrics for Learning
3. Learning Quotation
1. Training Decisions Later and Later: People are deciding to attend classes, conferences and other learning events later and later. The percentage of last minute registrations are soaring, often creating havoc for the planning logistics of training departments and conference sponsors.
National associations are seeing as many as 60% of their registrations for conferences come in during the last few weeks, often resulting in huge numbers of walk-in, on-site registrations. Managers are often delaying making the final decision about a learner attending a class, even participating in an on-line class, until the last minute, to see what staffing levels and more urgent projects are on the radar screen.
A number of our e-Learning CONSORTIUM members report a pattern of last-minute registrations and cancellations for all types of learning events. One manager found that she had 75 cancellations and 59 last minute registrations for a 200 person in-house conference.
We are seeing a similar pattern for synchronous on-line events. Often as many as 30% of the registered attendees will be no-shows, driven higher by the knowledge that they can view the events asynchronously later on.
Business Metrics for Learning: Here is a quick list of some metrics that organizations are starting to use as indicators of the impact of new approaches to learning:
* Time to Launch a New Product
* Time to Hire and Deploy a New Staff Member
* Time to Compliance for Regulations
* Time to Implement a Systems Change
* Time to Globalize a Process
* Time to Merge with New Company or Organization
* Time to Quality Targets
* Time to Sale
All of these are trackable and can be directly impacted by enterprise learning approaches.
3. Learning Quotation:
"It's what we think we know already that keeps us from learning."
Claude Bernard
Upcoming MASIE Center Events:
* e-Learning Design & Development SIG - Las Vegas
* e-Learning Briefing - London, England
* e-Learning Skills LAB - Saratoga Springs, NY Information and Schedule at http://www.masie.com
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