Wednesday
Jun222005
322 - Learning Chargebacks and Design Fun - Reflections on Learning 2005
June 22, 2005
Learning TRENDS by Elliott Masie - June 22, 2005.
#322 - Updates on Learning, Business & Technology.
50,367 Readers - http://www.masie.com - The MASIE Center.
Host of Learning 2005: Oct 30 - Nov 2 - Orlando, Florida.
1. Learning Chargebacks - Evolution of Recovering Training Charges.
2. Design Fun - Reflections on Learning 2005.
1. Learning Chargebacks - Evolution of Recovering Training Charges: The MASIE Center has been tracking a major shift in how corporations are internally charging for learning.
Up until five or six years ago, the vast majority of learning that was delivered by central training organizations was classroom based. It was very common for training departments to "charge-back" a fee to each attendee. Some of these were real charges, with actual funds moving from a business unit to a training fund. In other instances, these were "softer" charges, where they were accounting processes to track and allocate training costs rather than build actual learning funds.
e-Learning's introduction and growth created some serious challenges to this practice. Many organizations attempted to charge per on-line class or per completed e-Learning certification. But, it did not work very well. There was serious push-back from business units to pay for every course. And, it was a nightmare to allocate the costs of a users casual use of modules within an e-Learning collection.
It seems that a large number of organizations have stepped away from full blown charge-backs. Here are a few of the TRENDS that we are tracking:
* A large number of organizations have shifted to a flat per employee training charge. This is allocated to a central or division level training department for all or most training resources.
* Some organizations have continued to charge for instructor led or externally provided classes but not for e-Learning assets.
* Some organizations are charging for a "named" learner in the e-Learning system. In other words, a learner is enrolled for access to a segment of learning, such as IT learning or Management learning. There is an annual fee for unlimited use of these resources.
* Tuition Assistance - A number of organizations are evolving their tuition assistance programs to provide corporate payment for longer term development resources. Payment is only made for learners who "pass" or complete the programs.
The charge-back issue gets even more complicated when we add non-class resources such as performance support, mobile learning and search based
knowledge management assets. I would love to hear about your current
"charge-back" plans. We'll roll these up in a future TRENDS article.
Send me a note to emasie@masie.com
2. Design Fun - Reflections on Learning 2005: As you know, I love to have fun with my work. And, nothing has been as much fun as the Design approach we are taking to building our new event, Learning 2005. I wanted to share some of the cool aspects of the design model with my colleagues:
* Rather than solicit proposals from the same people who speak at almost every training conferece, we have blown up the model. This summer, we are building "conversations" and "communities" from the over 800 people already registered for Learning 2005. This allows us to invite wide participation from each attendee at Learning 2005 and to focus on discussion rather than powerpoints in a darkened room.
* No Traditional Keynotes: We have invited top resources to Learning 2005, including Malcolm Gladwell (author of Blink), Kathleen Kennedy Townsend (Profiles in Learning), John Abele (Chairman of Boston
Scientific) and Marshall Goldsmith (New Models of Leadership Development).
I have told each one to not bring their "canned" speech. Instead, we are designing an interactive activity that will engage every person in the room. For example, we will take Malcolm Gladwell's concepts and apply them to how each participant approaches their own learning.
* Fun Learning Activities: We are building an Iron Learning Designer Studio where cross company teams will rapidly design cool learning approaches (both classroom and e-Learning). There will be hundreds of Posters throughout the property with your Learnings about Learning. Think of these as avenues created for scheduled or impromptu dialogues.
* No Trade Show: Yeah! Design options galore without the trade show booths.
This is a great time for you to make your plans for the Fall. Learning
2005 will be a great learning experience for you and your company. You can go online and register and request billing for payment later this year. Go to http://www.learning2005.com
Register today so that we can build you into the Learning Design for Learning 2005.
#322 - Updates on Learning, Business & Technology.
50,367 Readers - http://www.masie.com - The MASIE Center.
Host of Learning 2005: Oct 30 - Nov 2 - Orlando, Florida.
1. Learning Chargebacks - Evolution of Recovering Training Charges.
2. Design Fun - Reflections on Learning 2005.
1. Learning Chargebacks - Evolution of Recovering Training Charges: The MASIE Center has been tracking a major shift in how corporations are internally charging for learning.
Up until five or six years ago, the vast majority of learning that was delivered by central training organizations was classroom based. It was very common for training departments to "charge-back" a fee to each attendee. Some of these were real charges, with actual funds moving from a business unit to a training fund. In other instances, these were "softer" charges, where they were accounting processes to track and allocate training costs rather than build actual learning funds.
e-Learning's introduction and growth created some serious challenges to this practice. Many organizations attempted to charge per on-line class or per completed e-Learning certification. But, it did not work very well. There was serious push-back from business units to pay for every course. And, it was a nightmare to allocate the costs of a users casual use of modules within an e-Learning collection.
It seems that a large number of organizations have stepped away from full blown charge-backs. Here are a few of the TRENDS that we are tracking:
* A large number of organizations have shifted to a flat per employee training charge. This is allocated to a central or division level training department for all or most training resources.
* Some organizations have continued to charge for instructor led or externally provided classes but not for e-Learning assets.
* Some organizations are charging for a "named" learner in the e-Learning system. In other words, a learner is enrolled for access to a segment of learning, such as IT learning or Management learning. There is an annual fee for unlimited use of these resources.
* Tuition Assistance - A number of organizations are evolving their tuition assistance programs to provide corporate payment for longer term development resources. Payment is only made for learners who "pass" or complete the programs.
The charge-back issue gets even more complicated when we add non-class resources such as performance support, mobile learning and search based
knowledge management assets. I would love to hear about your current
"charge-back" plans. We'll roll these up in a future TRENDS article.
Send me a note to emasie@masie.com
2. Design Fun - Reflections on Learning 2005: As you know, I love to have fun with my work. And, nothing has been as much fun as the Design approach we are taking to building our new event, Learning 2005. I wanted to share some of the cool aspects of the design model with my colleagues:
* Rather than solicit proposals from the same people who speak at almost every training conferece, we have blown up the model. This summer, we are building "conversations" and "communities" from the over 800 people already registered for Learning 2005. This allows us to invite wide participation from each attendee at Learning 2005 and to focus on discussion rather than powerpoints in a darkened room.
* No Traditional Keynotes: We have invited top resources to Learning 2005, including Malcolm Gladwell (author of Blink), Kathleen Kennedy Townsend (Profiles in Learning), John Abele (Chairman of Boston
Scientific) and Marshall Goldsmith (New Models of Leadership Development).
I have told each one to not bring their "canned" speech. Instead, we are designing an interactive activity that will engage every person in the room. For example, we will take Malcolm Gladwell's concepts and apply them to how each participant approaches their own learning.
* Fun Learning Activities: We are building an Iron Learning Designer Studio where cross company teams will rapidly design cool learning approaches (both classroom and e-Learning). There will be hundreds of Posters throughout the property with your Learnings about Learning. Think of these as avenues created for scheduled or impromptu dialogues.
* No Trade Show: Yeah! Design options galore without the trade show booths.
This is a great time for you to make your plans for the Fall. Learning
2005 will be a great learning experience for you and your company. You can go online and register and request billing for payment later this year. Go to http://www.learning2005.com
Register today so that we can build you into the Learning Design for Learning 2005.
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