1033 - People Meet Technology: Trends and Tech Observations
January 13, 2020 Elliott Masie’s Learning TRENDS - January 13, 2019
#1,033 Updates on Learning, Business & Technology Since 1997
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Host: Curation & Learning LAB: Feb 4 to 6, 2020 -Saratoga Springs, NY
People & Technology: Trends and Tech Observations!
The most intriguing intersection for me, as a learning professional, is the changing intersection of People and Technology.
For the last few decades, we looked at the exciting expansion of technology to enable the scaling and agility of learning delivery. The internet allowed the growth of e-Learning. The learning systems enabled enterprise wide tracking and distribution of a wider set of learning experiences. And, the mobile device wave opened up many new models of content, context and interaction design.
Now, in 2020, there are new intersections of Learning and Technology that will challenge, stretch and disrupt many elements of design and workplaces.
Having just spent 4 intense days at the CES event in Las Vegas, with 200,000 colleagues, exploring waves of new technology, here are some of the upcoming TRENDS that we will encounter as learning leaders:
* Sensing Tech: The workplace will have more and more sensing technologies. These will range from recognition cameras (for faces and objects),to biometric wearables (to sense stress and readiness). And, there will be more integration of workflow data with human data - to provide a big and more personal analysis of each step in a work process.
* Artificial Intelligence and Machine Learning: Those words are everywhere and can be quite confusing and overstated. But, our technology coding will embrace more and more AI - using historical and real time data as well as Machine Learning to adapt processes from utilization steps.
* Automation: From smarter systems, to robotics in the workplace, to next wave automation - many of the steps and stages in a work process will add dynamically evolving automation. This will enhance and evolve the role of training, learning and performance design.
* Media Shifts: Shorter, more framed for viewing on mobile devices, more indexing, more tagging, elements of interaction, simulation and gaming are growing, ready for globalization.
* Curation Structures, Tagging and Searching: The personalization of content search, creation and publishing will shift - allowing for more targeting of content to the needs of learners.
* Voice and Integrated Response Ecosystems: The worlds of Alexa, Google Home, Siri and others will integrate at the workplace. Our work systems and tools may allow or require workers to use one of these devices/languages and there will be shared “skills” or models that will work with many of these consumer response systems.
These and other technologies will require the Learning, HR, Workplace Design and Performance teams to build their ability to meld:
Technology That Changes Work Processes
WITH
People Behavioral Design Approaches
We will have to be able to apply technology capacities to the human dimensions of a work role and to build new flexibility with workplace automation and content agility.
Our design models must start to include the roles that smarter tech and automation will bring new work roles and tasks. How do we build competence and confidence in a more tech rich workplace?
Excited to hear your thoughts and comments! Send me a note to emasie@masie.com
CURATION & LEARNING LAB: There are several spaces available in our next edition of “Curation & Learning LAB” that I will host in Saratoga Springs at the MASIE Center from Feb 4 to 6, 2020. Details at http://www.masie.com
Yours in learning,
Elliott Masie
Email: emasie@masie.com
Twitter: @emasie
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