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277 - Innovations from Telecom Industry May Impact Learning

TRENDS by Elliott Masie - March 23, 2004
#277 - Updates on Learning, eLearning and Training
47,245 Readers - The MASIE Center - www.masie.com

1. Innovations from Telecom Industry May Impact Learning
2. Learning Quotation: Deming
3. MASIE Center Lab Session in Spring

There is a lot of interesting news coming from the CTIA Show in Atlanta,
focusing on innovations in the Telecom Industry and most specifically on
changes in the Voice Over IP (Internet) market. These may have some
interesting implications for learning, training and knowledge management
projects. Here are some of the announcements and predictions from that
event:

* Microsoft, Sprint and Bell Mobility are working on efforts to leverage
the ability of the system to determine the exact location of every cell
phone. Linked with knowledge databases, this would allow businesses to
either track and/or delivery CONTEXT rich CONTENT to employees or
customers, or to determine patterns of work and affiliation.

* Sun, Cisco, Verizon and Nextel are all loudly talking about Voice Over
the Internet protocols. The aim? Eliminate the hard wired, separate
network of black telephones on your desk. Instead, leverage a rich wired
and wireless internet based telephony solution. As these visions and
investments harvest, a natural application is collaboration and learning.

* Best Buy, Radio Shack and and convenience stores will start to sell Ring
Tones for cell phones, including popular songs, directly to customers,
bypassing phone companies. For example, put $1 in a vending machine at
one of these stores and you get a card that will allow a download of
entertainment content to a mobile phone. Watch for this to expand into
learning or knowledge content as well. While visiting an area, you could
buy for a few dollars a complete tour and context rich history, linked to
the location/GPS element of the cell phone.

We are tracking innovations from the Telecom field as one of the
innovation centers where future learning changes may arise. If you would
like more info on these stories, go to:
http://zdnet.com.com/2251-1110-5176684.html

2. Learning Quotation: This is one of my favorites...

"Learning is not compulsory... neither is survival!"
- W. Edwards Deming (1900 - 1993)

3. MASIE Center e-Learning Skills Lab Announced: Each season we host a
small group of learning professionals at our 10,000 square foot lab in
Saratoga Springs, NY. Our next event will be held this Spring.
Information and reservations at http://www.masie.com

Upcoming MASIE Center Events:
* e-Learning Hispanica (Miami) June 22-23 (e-Learning for Spanish Speaking
Learners)
* e-Learning Briefing (Baltimore) April 19 (1 Day Update)
* e-Learning SKILLS LAB (Saratoga Springs) May 24-26 (Hands-On Seminar and
Skills Retreat at The MASIE Center)
- Information & Registration: http://www.masie.com

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